I Could Not Be More Satisfied With My New Heater Or With The Fantastic Customer Service

Xtreme heaters reviewI recently purchased one of your heaters for my 32′ Tiara and although reasonably pleased, I had some concerns about the operation of the heater.

When I called your company number, I was pleasantly surprised to find that I was speaking to the president of the company. I explained my concerns and Steve, the president, immediately told me that I had an older unit that was no longer manufactured. Steve then asked me if I would be willing to exchange my unit for a brand new one.

Of Course I would was my response. As quickly as I could send my heater to Steve, he sent a new one to me. I think the two units passed each other in the Atlanta airport. I could not be more satisfied with my new heater or with the fantastic customer service. That is the way to run a company.

– Congratulations, Steve!

— Sincerely, Irwin

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