Support Area

Xtreme is committed to making you our customer for life. We go overboard supporting our customers to make sure their experience in doing business with us exceeds expectations. Feel free to drop us an email, or give us a call if you have any questions before or during ownership of one of our products. View out complete list of FAQs.

If you cannot find the help you need on this page or wish to communicate with us directly, please contact us.

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The links below are a good place to start if you're looking for help:

• Choose the right heater
• Installing the Xtreme Heater
• Why Winterize
• How Xtreme Heaters work
• Testing your Heater
• View Installation Manual

Complete list of all FAQS

• How long can I leave the Xtreme Heater in my boat unmonitored?
• Can the heaters be installed upside down? Can it be mounted on a hatch door?
• Is it ok to set my heater on the floor and not put in the screws?
• What happens during power outages?
• How does it get power and what power source do I use?
• Can I also put an Xtreme Heater in the cabin for extra protection?  Would it be safe?
• Non-US Power.  Can the Xtreme Heaters be supplied with International Power? Which countries do you support?
• Is it DC power (connects to battery) or AC (plugs into power outlet)?
• If my boat is on a lift, how do I determine which size Xtreme Heater is right for me?
• What temperature range should my compartment be when I use the heater?
• How long does it take to get hot?
• What temperature should my heater turn on?
• How can I tell if it is on?
• I put heater in the freezer or outside to test it and it is not turning on?
• The light does not turn on when I plug it in, what’s wrong?
• Is there an on/off switch?
• What is the best position within the bilge compartment to install the heater (low, high?)
• What is the maximum current requirement of this unit, during startup, and during its maximum heat producing mode?
• How long will the heaters last me?
• How hot does the outside of the heater get when it’s running? (concerned about what’s around it)
• How do I install the heater with the quick release bracket?
• How big is the heater?
• Can it plug into a regular wall socket at my house?
• Is this heater safe to be in the engine compartment near gas?
• Do the heaters go through any kind of cool down cycle when the heat shuts off where the fan will stay running for a couple minutes?
• Can you hard wire the heater into the shore power circuitry?
• Does the heater keep people warm or just equipment?
• Do you have a heater that will work for an outboard engine?
• Can I use an extension cord or power strip for the heater?
• Is there a way I can adjust its thermostat?